Effective Date: March 19, 2026
These Terms of Service ("Terms") are a legal agreement between you and Absentease, LLC, an Indiana limited liability company that operates MowHQ ("MowHQ," "we," "us," or "our"). By accessing or using the MowHQ platform ("Service"), you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms. If you do not agree to these Terms, do not use the Service.
MowHQ is a software-as-a-service platform designed for lawn care and snow removal businesses. The Service includes job scheduling, customer management, invoicing, quoting, route optimization, a customer portal, and integrations with third-party services such as Stripe and QuickBooks. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.
Free Trial: New accounts receive a 14-day free trial with full access to all features. No credit card is required to start a trial.
Subscription: After the trial period, continued access requires an active paid subscription at $49 per month. Subscriptions are billed monthly in advance and automatically renew unless cancelled.
Payment: All payments are processed securely through Stripe. You agree to provide valid payment information and authorize us to charge your payment method for all fees incurred.
Cancellation: You may cancel your subscription at any time through the Settings page or by contacting support. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
MowHQ enables business owners to accept payments from their customers through Stripe Connect. By connecting your Stripe account, you agree to Stripe's Connected Account Agreement and Privacy Policy. MowHQ is not responsible for Stripe's processing of payments, disputes, or chargebacks. MowHQ may charge an application fee on transactions processed through your connected Stripe account.
Ownership:You retain all ownership rights to the data you enter into the Service, including customer information, job records, invoices, and uploaded files ("Your Data").
License: You grant MowHQ a limited, non-exclusive license to use, process, and store Your Data solely for the purpose of providing and improving the Service.
Export: You may export Your Data at any time. Upon account cancellation, you will have 30 days to export Your Data before it is deleted.
Business owners may invite their customers to use the MowHQ customer portal. Business owners are responsible for obtaining appropriate consent from their customers before entering their information into the Service. Business owners are the data controllers for their customer data; MowHQ acts as a data processor on their behalf.
Consent:By providing a phone number and using the Service, business owners consent to receive transactional and account-related text messages from MowHQ, including service notifications and account alerts. Business owners' customers consent to receive text messages when their phone number is added to the platform by the business owner with their permission.
Message Types: Messages may include appointment reminders, on-the-way notifications, job completion confirmations, schedule changes, invoice and payment notifications, and two-way customer support conversations. Messages may include MMS with images (e.g., job-site photos).
Frequency: Message frequency varies based on service activity. You may receive multiple messages per week during active service periods.
Opt Out: You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message. You may opt back in by replying START. Opting out of text messages does not cancel your MowHQ account or service.
Help: For help with text messaging, reply HELP to any message or contact us at [email protected].
Rates: Message and data rates may apply. MowHQ does not charge for text messages, but your mobile carrier may charge standard messaging rates.
Not Required: Consent to receive text messages is not required as a condition of purchasing any goods or services. You may use the MowHQ platform without enabling SMS features.
Third-Party Provider:Text messages are delivered through our messaging partner, Telnyx. By using our SMS features, you agree to Telnyx's Terms of Service and Privacy Policy. Phone numbers and message content are shared with Telnyx solely for the purpose of message delivery. We do not sell or share phone numbers or message content with third parties for marketing purposes.
You agree not to:
The Service, including its design, code, features, logos, and content (excluding Your Data), is owned by MowHQ and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features. You may not copy, modify, distribute, or create derivative works of the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOWHQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless MowHQ, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to the Service at any time for violation of these Terms, with or without notice. Upon termination, your right to use the Service ceases immediately. You may terminate your account at any time by cancelling your subscription and contacting support. Sections 6, 10, 11, 12, 13, and 15 survive termination.
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Columbus, Ohio, except that either party may seek injunctive relief in any court of competent jurisdiction.
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact us at:
Absentease, LLC
Email: [email protected]